Finally fixed
After 4 months of discussions and some arguing, I finally got my F800ST fixed.
I ended up writing an email to BMW President in Germany. This seemed to work. Although I never got a response to my email to the President, three days after sending it I got an unexpected call from the dealer:
Their offer was that BMW would pay for the parts and I would pay for the labor (~150€)
I picked the bike a couple of days ago.
My advice: Don't give up! Fight for your rights.
After 4 months of discussions and some arguing, I finally got my F800ST fixed.
I ended up writing an email to BMW President in Germany. This seemed to work. Although I never got a response to my email to the President, three days after sending it I got an unexpected call from the dealer:
Their offer was that BMW would pay for the parts and I would pay for the labor (~150€)
I picked the bike a couple of days ago.
My advice: Don't give up! Fight for your rights.